#61 AHN app cannot connect to sandbox - Adhearsion

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#61 ✓resolved

AHN app cannot connect to sandbox

Reported by Ahmed Al Hafoudh | 2009-03-14 18:09:37 UTC

I start my application with sandbox component enabled and username/password set and i get this output:

INFO ahn: Adhearsion initialized! INFO sandbox: Fetching sandbox connection information INFO sandbox: Connecting to sandbox.adhearsion.com:20000 DEBUG sandbox: Establishing outbound AGI socket

and from this point iam stuck.

Normally this would end up in response loop:

sandbox.rb#57

          unless response
            ahn_log.sandbox "Communication with the sandbox ended before receiving any response. Trying again in 10 seconds."
            sleep 10
            next
          end

but the

sandbox.rb#56: response = socket.gets

is the problem. Script cannot pass this line.

Comments and changes to this ticket

You flagged this item as spam.
jsgoecke 2009-03-14 20:36:39 UTC
What exactly is happening here as it is not clear from the ticket. Right now the sandbox is working, so if you could try again and provide your whole log after a dial attempt that would be great.

Thanks.
You flagged this item as spam.
Ahmed Al Hafoudh 2009-03-15 03:59:01 UTC
I simply cannot get pass through line 56 in sandbox.rb. I dont get any response from server after sending identifying_hash. My output:

alhafoudh@Aluminium:~/Projects/asterisk/my_test$ ahn - INFO ahn: Adhearsion initialized! INFO sandbox: Fetching sandbox connection information INFO sandbox: Connecting to sandbox.adhearsion.com:20000 DEBUG sandbox: Establishing outbound AGI socket

And I am stuck here.

Ahmed Al Hafoudh 2009-03-15 04:00:38 UTC

Sorry, i forgot formatting:


alhafoudh@Aluminium:~/Projects/asterisk/my_test$ ahn -
 INFO ahn: Adhearsion initialized!
 INFO sandbox: Fetching sandbox connection information
 INFO sandbox: Connecting to sandbox.adhearsion.com:20000
DEBUG sandbox: Establishing outbound AGI socket

Jay Phillips 2009-03-24 18:45:29 UTC
- Milestone cleared.
- State changed from “new” to “open”
I think this may have been an issue with our server. Are you still having this issue Ahmed?
You flagged this item as spam.
Ahmed Al Hafoudh 2009-03-25 02:25:28 UTC
Hi Jay, I am sorry to tell, but I end up the same as before :( I am stuck on socket.gets in sandbox.rb
Jay Phillips 2009-03-25 02:58:48 UTC
Are you doing this on Windows? What version of Ruby are you using?
You flagged this item as spam.
Ahmed Al Hafoudh 2009-03-25 03:17:22 UTC
I am using Mac OS X 10.5.6

Darwin Aluminium 9.6.0 Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386 i386 i386 ruby 1.8.6 (2008-03-03 patchlevel 114) [universal-darwin9.0]
Jay Phillips 2009-04-23 20:47:09 UTC
- Tag changed from “agi, sandbox” to “sandbox”
Ahmed, are you still having this issue? It may have been someone on our backend that we've now fixed...
Ben Klang 2010-06-22 15:30:29 UTC
- State changed from “open” to “resolved”
Closing for inactivity.

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